Casa de la Luz Hospice

Quality Assessment and Performance Improvement (QAPI) Coordinator, RN

Job ID
Regular Full-Time 40
Shift (Days/Hours)
Monday-Friday, 8am-5pm




Casa Color LOGO 2019


Casa de la Luz is celebrating 21 years of Superior Care and 

has grown to become the leader in hospice care services in Southern AZ!


Casa de la Luz Hospice is Seeking to Hire an Experienced Quality Assessment and Performance Improvement RN Coordinator to Join Our Team!


Schedule is Monday-Friday 8am-5pm, with some shared on-call.


 Excellent Full Time Benefits!  


*This position offers Competitive Pay, Mileage Reimbursement, PTO, Paid Holidays, and Excellent Full Time Benefits!*



About Casa de la Luz Hospice:


Lynette Jaramillo and Agnes C. Poore formed Casa de la Luz Hospice, LLC, in 1998 to provide sensitivity, care and support for patients and their loved ones in the final phase of life. They wanted to reach far beyond the usual and customary hospice service in Tucson. They built a team of individuals who are committed to guiding patients and their loved ones through the end of life journey with knowledge, compassion, and the highest ethical standards. Casa de la Luz's mission and core values are in the heart of each of its employees. In order to continuously fulfill our mission we seek to recruit caring and compassionate individuals.


By joining the Casa de la Luz family you will have the opportunity to make a great contribution to the hospice community, and you will find your employment at Casa de la Luz Hospice to be a rewarding experience. Lynette and Agnes continue to lead the company's mission with a hands-on approach to the company's daily operations. This year, Casa de la Luz Hospice is celebrating 21 years of providing compassionate and superior care and has established an outstanding reputation within Southern Arizona. Credit for this reputation goes to each individual in the organization. Casa has also been voted as Tucson's Best Place to Work on more than one occasion due to our commitment to our employees. Today, Casa de la Luz Hospice is the largest and one of the most trusted and respected hospices in Southern Arizona. We seek unique talent and energies to contribute to our culture of superior care.



Position Summary:


Under the direction of the Quality and Compliance Director, and in collaboration with the IT Manager, the QAPI Coordiantor uses clinical knowledge to develop and test work processes involving Casa’s EHR software. The QAPI Coordinator supports end users and serves as a resource to the Quality Assessment & Performance Improvement (QAPI) department. The QAPI Coordinator promotes delivery of superior care for patients and their loved ones according to Casa’s goals, Mission, Core Values and in accordance with state and federal regulations.




  1. Plans, designs, and implements effective staff education and training programs.
  2. Participates in Casa’s QAPI Program, conducting audits and monitoring data.
  3. Ensures compliance with all state and federal regulatory requirements.
  4. Coordinates the implementation of improved work methods and procedures.
  5. Responsible for reviewing and maintaining patient safety.
  6. Responsible for Hospice Item Set Abstraction (HIS) process. Completes chart review, completion of HIS records, and submission to CMS per regulatory requirements.
  7. Performs weekly timesheet audit process.
  8. Maintains comprehensive working knowledge of Casa de la Luz policies, procedures and protocols and provides recommendations for changes or updates.
  9. Reviews staff members’ documentation and provides training regarding Medicare requirements.
  10. Serves as a resource for staff, providing clinical and clinical IT support.
  11. Participates in Clinical IT call responsibilities.



  1. Bachelor's Degree in Nursing or Master’s Degree in health care or related field is preferred.
  2. Possession of current license to practice as a registered nurse in the State of Arizona; license must be in good standing.
  3. At least three to five years’ experience in health care, preferably in hospice care operations.
  4. Current CPR certification.

Skills and Abilities Required

  1. Skilled in data management, analysis and critical thinking.                            
  2. Demonstrated understanding of Medicare Conditions of Participation, federal and state laws and regulations pertaining to hospice programs.
  3. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.


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