Casa de la Luz Hospice

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Medical Billing Specialist - Lead

Medical Billing Specialist - Lead

Job ID 
Regular Full-Time 40
Shift (Days/Hours) 
Monday-Friday, 8am-5pm

More information about this job



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Casa de la Luz Hospice is Seeking to Hire an Experienced

Medical Billing Specialist to Join our Team in a lead role.


Schedule is Monday-Friday 8am-5pm


 Starting pay is $19 - $21/hour, DOE

and we offer Excellent Benefits!



About Casa de la Luz Hospice:


Lynette Jaramillo and Agnes C. Poore formed Casa de la Luz Hospice, LLC, in 1998 to provide sensitivity, care and support for patients and their loved ones in the final phase of life. They wanted to reach far beyond the usual and customary hospice service in Tucson. They built a team of individuals who are committed to guiding patients and their loved ones through the end of life journey with knowledge, compassion, and the highest ethical standards. Casa de la Luz's mission and core values are in the heart of each of its employees. In order to continuously fulfill our mission we seek to recruit caring and compassionate individuals.


By joining the Casa de la Luz family you will have the opportunity to make a great contribution to the hospice community, and you will find your employment at Casa de la Luz Hospice to be a rewarding experience. Lynette and Agnes continue to lead the company's mission with a hands-on approach to the company's daily operations. Casa de la Luz Hospice has established an outstanding reputation for compassionate and superior care. Credit for this reputation goes to each individual in the organization. Casa has also been voted as Tucson's Best Place to Work on more than one occasion due to our commitment to our employees. Today, Casa de la Luz Hospice is the largest and one of the most trusted and respected hospices in Southern Arizona. We seek unique talent and energies to contribute to our culture of superior care.


Position Summary:


The Medical Billing Specialist Lead is responsible for assisting and overseeing the accurate and timely completion and submission of Medicare, Medicaid, private payor, and patient billing, and accounts receivable tracking and follow-up. The Medical Billing Specialist Lead is also responsible for resolving escalated and/or complex billing accounts and issues.


  1. Accurately enters patient billing data into the information system, including visit charges and supply charges.
  2. Accurately processes and bills Medicare, Medicaid, private payor, and patient claims in accordance with payor requirements and agency policy.
  3. Reviews and audits monthly billing and accounts receivable reports.
  4. Maintains accurate Medicare and Medicaid billing analysis reports.
  5. Maintains complete and accurate billing and accounts receivable records.
  6. Verifies Medicare, Medicaid, private payor and patient remittances for accuracy and issues.
  7. Alerts Medical Records and/or QAPI regarding late or missing documents required for billing.
  8. Assists with the collection of receivables by monitoring accounts receivable, resubmitting bills for overdue accounts, and correspondence for accounts that are escalated due to complex billing issues.
  9. Maintains information in the electronic medical records system such as billing rates, location maintenance, etc.
  10. Establishes and maintains positive working relationships with patients, payors, and other customers.
  11. Performs integral role in the testing process for updates and upgrades of the electronic medical records system, Suncoast.


  1. High school graduate or equivalent, with preference given to candidates with advanced education and/or current medical billing certification.
  2. At least four years’ experience in medical billing/collection practices; experience in hospice & palliative care billing preferred.
  3. Experience with complex issues involving Medicare, AHCCCS and commercial billing.
  4. Knowledge of complex medical coding.
  5. Working knowledge of QuickBooks (A/R) and electronic medical record software, preferably Suncoast software.
  6. Proficient user of MS Excel and Word.
  7. Ability to demonstrate attention to detail and accuracy in processing claims.
  8. Ability to multitask and prioritize work load effectively and independently.
  9. Skilled in communication (oral and written), organization, and customer service.